Business Automation · Australia
Automation that takes manual work off your plate.
We use n8n, Make and Zapier to automate the repetitive operations work quietly eating your team's week: lead routing, CRM updates, reporting, AI-assisted triage and everything in between.
Overview
Business process automation for Australian teams
Somewhere between three staff and thirty, every business hits the wall where too much time is spent copying data between tools, updating spreadsheets, chasing leads and running the same reports every Friday. That work doesn't need better people, it needs automation.
We map the workflows quietly eating your week — lead intake, CRM updates, invoicing, reporting, onboarding, alerts — and rebuild them with n8n (our default), Make or Zapier. Where it helps, we plug in AI to summarise, classify or draft — not to replace your team, but to remove the grunt work.
You keep audit trails, plain-English documentation and a system anyone on the team can read and edit — not a black box only one consultant understands.
- n8n, Make & Zapier (we pick the right one)
- Lead routing & CRM automation
- Reporting dashboards on autopilot
- AI-powered triage & summarisation
- Slack & email alerting
- Full documentation & handover
Everything you get, in one team.
Lead intake automations
Capture leads from forms, ads and calls, route by geography or product, tag in CRM and notify the right salesperson instantly.
CRM & sales workflows
Automated stage moves, task creation, follow-up sequences and deal hygiene inside HubSpot, Pipedrive, GoHighLevel or Salesforce.
Slack & email alerts
Real-time alerts on high-value events — big leads, missed calls, negative reviews — sent to the right person via Slack or email.
Reporting dashboards
Weekly and monthly reports built automatically from your stack into Looker Studio, Notion or Google Sheets.
AI-powered routing
Use LLMs to classify inbound messages, summarise call recordings, draft replies and prioritise the inbox by intent.
Documentation handover
Every automation ships with a plain-English runbook, error alerts and version history so nothing is a mystery.
Our process
A predictable path from brief to results.
Map & prioritise
We workshop your team's repetitive workflows and score them by time saved, error rate and complexity to automate.
Design & prototype
Each workflow is diagrammed end-to-end and prototyped on a test environment before it touches production data.
Build & connect
We build the automation, wire up your tools, add error handling and alerts, then test with real data in staging.
Handover & maintain
You get documentation, training and an optional maintenance retainer to keep everything humming as tools change.
Served AU-wide
Working with businesses across Australia.
Serving Sydney businesses remotely with the same team, tools and results.
FAQ
Questions we get a lot.
Zapier is fastest and simplest for small workflows. Make is better value at scale with visual flow control. n8n is our default for anything complex or AI-heavy — it's self-hostable, cheap to run and handles serious logic. We'll recommend based on your workflows and stack.
Anything with an API. Common integrations include HubSpot, Pipedrive, GoHighLevel, Salesforce, Slack, Google Workspace, Microsoft 365, Xero, Notion, ClickUp, Airtable, Shopify, WooCommerce, Klaviyo, OpenAI and Anthropic.
Yes. We use OpenAI, Anthropic and Gemini to summarise conversations, classify inbound messages, extract data from PDFs and draft responses — with clear guardrails and human review where it matters.
Yes. Most clients keep us on a small monthly retainer for maintenance, tweaks and new automations as they discover more processes worth automating.
Ready to get 10+ hours a week back?
Book a free automation audit and get a prioritised list of the workflows that would save your team the most time.